• Senior Account Executive(ECRM)

    Regular Full-Time
  • Overview



    Newton’s First Law: Objects at rest tend to remain at rest. The same is true of people. At DRUM, our job is to get people to move. But random movement is pointless. Movement in rhythm with the goals of our clients, on the other hand, is the most valuable thing in the world. There’s an irresistible beat that gets brands noticed, gets people talking and, above all, gets results. No wonder so many great brands — like Aflac, E*TRADE, PayPal, Wounded Warrior Project and more — trust us to help take them where they want to go. We’re DRUM. Driving Results with Unified Marketing. Let’s dance.



    If you’re not having any fun at work, you’re doing it wrong. Whether you’re in our Atlanta, Chicago or New York office, you’ll see for yourself: At DRUM, we love what we do. We’re focused, but not funless. Aggressive, but not ad-holes. After all, we believe in harmony. We embrace team collaboration across offices.  Results are there in everything we do, from our award-winning campaigns to our slightly less decorated bowling team. And it’s the reason our agency is recognized time and again, from Chief Marketer’s Top 200 Agencies to the Atlanta Journal-Constitution’s Top Workplaces.



    Are you passionate about all aspects of digital advertising and enjoy working in a fun, creative and collaborative team environment? The Senior Account executive is responsible for the Independent management of all client projects and serves as the agency’s primary client relationship manager, with supervisor involvement as needed.

    This particular Senior Account Executive role will work on email marketing campaigns and must have relevant email experience managaing email campaigns across a variety of clients, advertising and direct response experience.



    - Be a Trusted Advisor to our clients, providing exceptional service delivery, expert advice and input and problem solving in a high quality manner developing a positive, mutual relationship of trust and respect.
    - Acquire knowledge of the client’s business and customer so that marketing and advertising problems and opportunities may be anticipated and shared with account management team.
    - Foster positive relationships between yourself, clients and DRUM team members.
    - Adopt and represent DRUM core values, vision and mission.
    - Collaborate with the DRUM team members necessary to confirm scope, execute work and deliver successfully to our commitment to our client’s success and satisfaction.
    - Protect the quality of work life and personal life of your team members.
    - Proactively monitor day-to-day progress of campaigns to make sure that deadlines are met and to respond to client and internal team counterparts’ problems and questions.
    - Write creative and media briefs for review by designated account supervisor and corresponding department managers.
    - Execute workflow processes, working with Project Management team to submit job and change orders.
    - Manage Ad Traffic worksheets and campaign QA documents.
    - Maintain client detail in agency HUB and update as needed throughout relationship. Foster excellent team communications.
    - Manage project-level financials including billing worksheets, estimate development, tracking to estimate and invoice generation for supervisor review.
    - Become Google Analytics and AdWords certified.
    - Attend DRUM Lessons and complete three courses per year.
    - Create and edit Excel spreadsheets and PowerPoint presentations.
    - Present industry trends or client learning to Account Management department to foster shared knowledge and training.
    - Responsible for ensuring top-notch quality assurance is in place across all internal departs and serves as primary reviewer of materials before client delivery.
    - Review client campaign analysis, provide additional insight on key business trends, and help craft recommendations for supervisor’s review.
    - Initiate new projects and manage them through completion based on interpretation of client’s needs. 
    - Create and edit Excel spreadsheets and PowerPoint presentations.
    - Continue developing skills as a good presenter, a clear and organized writer and a strategic thinker.
    - Supervises and actively trains Assistant A.E./Account Coordinators where appropriate.


    - Bachelor’s degree, advanced degree a plus
    - Minimum 4 years of experience in agency environment with client service experience
    - Experience managing email campaigns across a variety of clients
    - Detail oriented with strong organizational skills
    - Strong writing and verbal communication skills
    - Proficient in MS Excel, Word and PowerPoint
    - Willingness to take the initiative on projects and anticipate next steps
    - Must be team oriented
    - Excellent writing and presentation skills
    - Strong analytical skills
    - Thrives in fast-paced, deadline-oriented environment
    - Strong organizational and time management skills with ability to multi-task
    - A whatever it takes' attitude to perform tasks that support our client's success and the mission of DRUM


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