• Account Coordinator

    Regular Full-Time
  • Overview


    Newton’s First Law: Objects at rest tend to remain at rest. The same is true of people. At DRUM, our job is to get people to move. But random movement is pointless. Movement in rhythm with the goals of our clients, on the other hand, is the most valuable thing in the world. There’s an irresistible beat that gets brands noticed, gets people talking and, above all, gets results. No wonder so many great brands — like Aflac, E*TRADE, PayPal, Wounded Warrior Project and more — trust us to help take them where they want to go. We’re DRUM. Driving Results with Unified Marketing. Let’s dance.




    If you’re not having any fun at work, you’re doing it wrong. Whether you’re in our Atlanta, Chicago or New York office, you’ll see for yourself: At DRUM, we love what we do. We’re focused, but not funless. Aggressive, but not ad-holes. After all, we believe in harmony. We embrace team collaboration across offices.  Results are there in everything we do, from our award-winning campaigns to our slightly less decorated bowling team. And it’s the reason our agency is recognized time and again, from Chief Marketer’s Top 200 Agencies to the Atlanta Journal-Constitution’s Top Workplaces.


    POSITION: The Account Coordinator is an entry-level account service position that primarily assists other account service staff members on a team, i.e. Account Executive, Account Supervisor.



    - Proof art proofs, setups, content, and complex spreadsheets
    - Submit job/change orders
    - Log information into billing spreadsheets
    - Research industry trends or client specific requests
    - Electronically organize account files
    - File job paperwork and invoices
    - Send client daily or weekly reports
    - Update client status documents and stay on top of upcoming tasks
    - Assist in reviewing and facilitate the completion of projects internally by working closely with the creative team
    - Maintain A/B testing roadmap and results documentation
    - Create and edit Excel spreadsheets and PowerPoint presentations
    - Provide support to other team members on an as needed basis
    - Perform other duties as assigned


    - Bachelors degree in marketing or related field
    - Prefer minimum of 1 year of experience in agency environment
    - Prefer experience with data entry or management of a relational database
    - Prefer experience in Email Marketing
    - Detail oriented with strong organizational skills
    - Ability to learn quickly
    - Strong communication skills- writing and speaking
    - Strong interest in Online Marketing and Account Service
    - Good listener with willingness to take notes
    - Strong skills in MS Excel, Word and PowerPoint
    - Strong grammatical and mathematical skills
    - Ability to multi-task and work under pressure in a fast-paced environment
    - Willingness to take the initiative on projects and anticipate next steps
    - Must be team oriented
    - Must be willing to perform repetitive/tedious tasks


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