• eCRM Senior Email Developer

    Regular Full-Time
  • Overview

    Newton’s First Law: Objects at rest tend to remain at rest. The same is true of people. At DRUM, our job is to get people to move. But random movement is pointless. Movement in rhythm with the goals of our clients, on the other hand, is the most valuable thing in the world. There’s an irresistible beat that gets brands noticed, gets people talking and, above all, gets results. No wonder so many great brands — like AT&T, Aflac, Carhartt, E*TRADE, PayPal, March of Dimes and more — trust us to help take them where they want to go. We’re DRUM. Let’s dance.


    If you’re not having any fun at work, you’re doing it wrong. Whether you’re in our Atlanta, Chicago or New York office, you’ll see for yourself: At DRUM, we love what we do. We’re focused, but not funless. Aggressive, but not ad-holes. After all, we believe in harmony. It’s there in everything we do, from our award-winning campaigns to our slightly less decorated bowling team. And it’s the reason our agency is recognized time and again, from Chief Marketer’s Top 200 Agencies to the Atlanta Journal-Constitution’s Top Workplaces.


    Overview:  The eCRM Senior Email Developer will have the ability to code for multiple platforms including SQL and will work with developers on client solutions where data is concerned. This role requires 5+ years of email marketing experience, the ability to do production work and to manipulate and write queries.




    • Develop email strategy and roadmap for all email communications including promotional campaigns, lifecycle emails, billing receipts, and win-back emails.
    • Ability to manipulate and write queries.
    • Oversee all aspects of email execution including development, deployment, scheduling, segmentation, production, A/B testing, and optimization.
    • Be engaged with industry trends, events, announcements, and emerging technologies to constantly improve DRUM's email marketing presence and performance.
    • Perform in-depth capability and configuration discovery around marketing technology solutions. 
    • Work in multiple platforms and assist with scoping requirements for platform migrations and implementations.
    • Ability to code for multiple platforms including SQL and work with web developers on client solutions were data is concerned.
    • Ability to do production work.
    • Works with other team members and departments on data solutions for clients.


    • 5+ years of email and marketing automation execution experience in Marketing Cloud Solutions  
    • HTML/CSS coding for email. SQL and/or High level excel skill. Programming languages a plus - PHP, Ruby, C# or Python. Need to be ESP agnostic at the senior level. Needs to be able to facilitate a full ESP migration or start a new ESP relationship. 3 years SQL experience required.
    • Programming experience with at least 1 language for 3 years.
    • Exceptional project management skills; experience working cross functionally with Creative and Production teams. Experience with project management tools
    • Experience working with IBM Marketing Cloud
    • Experience with managing QA process for campaign executions
    • Proven track record of success in implementing email programs to drive customer retention and acquisition
    • Experience with facilitating a full ESP migration and/or starting a new ESP relationship
    • Extremely organized, dependable and self-motivated with the ability to excel in a hands-on, fast paced environment
    • Client-facing experience is a plus
    • Experience working with Eloqua or Marketo and experience with platform API calls is a plus
    • Salesforce Experience is a plus


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