• Account Coordinator

    Regular Full-Time
  • Overview

    Newton’s First Law: Objects at rest tend to remain at rest. The same is true of people. At DRUM, our job is to get people to move. But random movement is pointless. Movement in rhythm with the goals of our clients, on the other hand, is the most valuable thing in the world. There’s an irresistible beat that gets brands noticed, gets people talking and, above all, gets results. No wonder so many great brands — like AT&T, Aflac, Carhartt, E*TRADE, PayPal, March of Dimes and more — trust us to help take them where they want to go. We’re DRUM. Let’s dance.


    If you’re not having any fun at work, you’re doing it wrong. Whether you’re in our Atlanta, Chicago or New York office, you’ll see for yourself: At DRUM, we love what we do. We’re focused, but not funless. Aggressive, but not ad-holes. After all, we believe in harmony. It’s there in everything we do, from our award-winning campaigns to our slightly less decorated bowling team. And it’s the reason our agency is recognized time and again, from Chief Marketer’s Top 200 Agencies to the Atlanta Journal-Constitution’s Top Workplaces.



    We are seeking a quick learner, self-starter with strong multi-tasking skills and great verbal/written communication skills for this position. With the guidance of a supervisor, the AE should be able to function independently on a day-to-day basis in a variety of areas. This role has a strong emphasis on digital media and email. However, email experience is not a requirement. 


    - Coordinates the planning and execution of digital and direct marketing programs for specified clients to meet objectives and budgets
    - Consults with media, creative, account management and others when appropriate to develop strategic solutions to clients objectives
    - Monitors day-to-day progress of digital campaigns to make sure that deadlines are met and to respond to team counterparts problems and questions
    - Oversees quality of work produced by the agency, including Account Service and Media deliverables
    - Writes media and creative briefs for review by his/her supervisor
    - Understands his/her role in improving agency profitability by minimizing write-offs, non-billable hours and freelance
    - Performs analysis of client’s campaigns and crafts recommendations based on analysis for supervisor’s review
    - Continues developing skills as a good presenter, a clear and organized writer and a strategic thinker
    - Sets an example within the agency with a positive, problem-solving approach to inter-departmental relationships
    - Acquires knowledge of the client’s business and customer so that marketing and advertising problems and opportunities may be anticipated
    - Initiates new projects and manages them through completion based on his/her interpretation of client’s needs 
    - Develops a reputation of respect and trust at the client organization


    - College Degree
    - Minimum 1-2 years of experience in an Account Service role
    - Experience working on digital media initiatives and email marketing are strongly preferred and Direct Marketing experience highly valued
    - Strong Initiative
    - Clear writing and good presentation skills
    - Strong analytical skills
    - Extremely organized and detail oriented


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