• Email Technology Specialist

    Regular Full-Time
  • Overview

    Newton’s First Law: Objects at rest tend to remain at rest. The same is true of people. At DRUM, our job is to get people to move. But random movement is pointless. Movement in rhythm with the goals of our clients, on the other hand, is the most valuable thing in the world. There’s an irresistible beat that gets brands noticed, gets people talking and, above all, gets results. No wonder so many great brands — like AT&T, Aflac, Carhartt, E*TRADE, PayPal, March of Dimes and more — trust us to help take them where they want to go. We’re DRUM. Let’s dance.


    If you’re not having any fun at work, you’re doing it wrong. Whether you’re in our Atlanta, Chicago or New York office, you’ll see for yourself: At DRUM, we love what we do. We’re focused, but not funless. Aggressive, but not ad-holes. After all, we believe in harmony. It’s there in everything we do, from our award-winning campaigns to our slightly less decorated bowling team. And it’s the reason our agency is recognized time and again, from Chief Marketer’s Top 200 Agencies to the Atlanta Journal-Constitution’s Top Workplaces.



    This role will work closely with the Email Technology Manager to execute email marketing campaigns for a variety of clients. Key responsibilities will be based on client email deployment calendars.  Additional responsibilities include: coordinating graphics, list, and email content to ensure messages are delivered on appropriate dates to appropriate segments. 

    In this position, you will also assist in developing targeting and segmentation strategies. Ideal candidate will have two to three years experience with IBM Watson Campaign Automation.


    • Work with Email Technology Manager and Account Services to execute email marketing campaigns for clients
    • Work with the Email Technology Manager to develop programming calendars and email project schedules
    • Responsible for day to day execution of email campaigns
    • Maintain master email deployment calendar for all clients including changes to schedule – ensure that changes are properly documented and communicated to Email Technology Manager
    • Work with Email Technology Manager on setting up new segmentation based on marketing strategy
    • Conduct all email quality assurance checks to ensure email meets Account Services expectations
    • Monitor ongoing triggered/scheduled emails
    • Monitor email deliverability across various email platforms
    • Develops custom and ad-hoc reports
    • Make modifications to HTML message when necessary
    • Participate in email team discussions to develop new procedures and best practices


    • Minimum 3 years experience in web and email marketing
    • Email Enterprise level platform experience including IBM Watson Campaign Automation
    • Extreme attention to detail
    • Must be a problem solver and analytical thinker
    • Strong interpersonal and communication skills
    • Proactive manner
    • Always looking for better, more cost-effective and scalable ways to accomplish goals
    • Works well in a team environment, but also capable of independent work
    • Able to manage and prioritize multiple projects
    • Languages/Technologies:
    XHTML, HTML5, CSS3, JavaScript
    • Applications:
    Dreamweaver,Photoshop, Microsoft Office, Strong Excel Skills.


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