• Account Supervisor

    Regular Full-Time
  • Overview

    Newton’s First Law: Objects at rest tend to remain at rest. The same is true of people. At DRUM, our job is to get people to move. But random movement is pointless. Movement in rhythm with the goals of our clients, on the other hand, is the most valuable thing in the world. There’s an irresistible beat that gets brands noticed, gets people talking and, above all, gets results. No wonder so many great brands — like AT&T, Aflac, Carhartt, E*TRADE, PayPal, March of Dimes and more — trust us to help take them where they want to go. We’re DRUM. Let’s dance.


    If you’re not having any fun at work, you’re doing it wrong. Whether you’re in our Atlanta, Chicago or New York office, you’ll see for yourself: At DRUM, we love what we do. We’re focused, but not funless. Aggressive, but not ad-holes. After all, we believe in harmony. It’s there in everything we do, from our award-winning campaigns to our slightly less decorated bowling team. And it’s the reason our agency is recognized time and again, from Chief Marketer’s Top 200 Agencies to the Atlanta Journal-Constitution’s Top Workplaces.


    DRUM New York is hiring an Account Supervisor. The Account Supervisor serves as a primary contact to the client and would be working across a few integrated accounts. This position works with senior team members within the agency to develop strategic recommendations on behalf of the client. This person serves as a mentor to junior level members of the team and will spend a percentage of their time guiding and supporting them. Experience in digital required, email marketing or direct response marketing is a plus.


    -Coordinates the planning and execution of interactive direct marketing programs for specified clients in accordance with client’s objectives and budgets
    -Consults with media, creative, account management and others when appropriate to develop strategic solutions to clients objectives
    -Monitors day-to-day progress of integrated campaigns to make sure that deadlines are met and to respond to team counterparts problems and questions
    -Responsible for the quality of work produced by the agency to include not only account service but all staff departments
    -Writes creative work plans for review by his/her supervisor and the Creative Director
    -Supervises an Assistant A.E./Account Coordinator/Account Executive where appropriate
    -Shows skills as an excellent presenter, a clear and organized writer and a strategic thinker
    -Performs analysis of client’s campaigns and crafts recommendations based on analysis. Must be results driven
    -Acquires knowledge of the client’s business and customer so that marketing and advertising problems and opportunities may be anticipated
    -Initiates new strategic projects based on his/her interpretation of client’s needs


    -College Degree
    -Minimum 5+ years Agency experience
    -Email and direct marketing experience preferred
    -Strong Initiative and entrepreneurial attitude
    -Excellent writing and strong/persuasive presentation skills
    -Strong analytical skills and digital skills
    -Thrives in fast-paced, deadline-oriented environment


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